Last week GENBAND reached an important milestone in our journey to become a leader in next generation IP switching, as we formally completed the acquisition of the Nortel Carrier VoIP and Application Solutions Business (CVAS).

The combination of CVAS and GENBAND is a significant event for the industry, creating the most comprehensive, open architecture, IP switching portfolio in the world, with best-in-class, end-to-end switching and global services portfolios to serve your needs. This transaction strengthens our core commitment and ability to cost effectively modernize networks, maximize existing investments and converge fixed and mobile infrastructures.

Earlier this week I also announced my strengthened management team, completing the foundation of a core team that will lead the company's unprecedented growth. Under this exceptional leadership, we now face the extraordinary opportunity of maximizing the combination of GENBAND and Nortel CVAS.

For months our integration team has been working around the clock with relentless dedication to prepare for a smooth transition. Central to our efforts is our unwavering committed to honor existing agreements and facilitate a seamless transition that continues to support your business requirements.

I am humbled and honored to lead such a skilled and passionate team, with an unmatched and strategically integrated portfolio of products and services designed to support your network evolution. With the addition of Nortel CVAS, GENBAND now has vast resources in R&D, sales and support spanning nearly 50 countries. We will build on our combined legacy of delivering innovative carrier solutions that lay the groundwork for an all-IP future.

Our acquisition of Nortel CVAS is a culmination of years of strategic planning, innovation and execution, but at the same time it is just the beginning of an entirely new frontier. This transaction marks a monumental milestone that changes today's telecom landscape.

I look forward to continuing the service and support you expect and enhancing it with a compelling roadmap of opportunities and innovation. Thank you for your business and continued partnership.

To coincide with the recent acquisition of Nortel's CVAS assets, GENBAND announced the appointment of Daryl Raiford as Chief Financial Officer and Jeff Townley as the company’s new President of Operations. These executives complete the foundation of a core management team that is expected to lead the company’s unprecedented growth in the next generation IP infrastructure market.

“The recent acquisition of Nortel's CVAS business is an extraordinary integration of two complementary, market-leading companies joining forces to create a union that will greatly benefit the GENBAND (both existing and new Nortel CVAS) customers and dramatically change the telecommunications landscape. Together, with GENBAND's worldwide market-leading gateway product line and Nortel CVAS' softswitch market leadership, this combination equals the number one Global NGN portfolio and the Power of ONE.”
– Mehmet Balos, CMO

Read more about the Power of ONE and watch a video from GENBAND's President and CEO, Charlie Vogt here.

GENBAND provides four product lines of IMS-ready softswitches, gateways, applications, and security devices that provide significant value at the rapidly growing network edge -- where IP networks border other IP networks or legacy circuit networks.

	Converges IP communications and applications to deliver a rich feature set and enhanced service customization over multiple IP access networks
	Offers fully featured, advanced routing and call control solutions to manage complex interworking for fixed networks and includes the market-leading CS2000.
	Industry-leading portfolio of gateways that are purpose-built for use in mobile, fixed line, and converged operators' networks.
	State-of-the art, carrier grade security platforms that enable the secure interworking of voice and multimedia sessions between diverse IP networks in a variety of applications.
	Provides digital circuit switch TDM nodes for all classes of switching in the PSTN hierarchy, including all products in the DMS family.

Take a closer look at GENBAND. You’ll find a brochure with our latest products, solutions and services.

Service providers of all kinds, while operating in different environments and facing unique obstacles, are pursuing the same goal—finding an affordable migration path that ensures revenue growth, enables cost reductions and improves customer acquisition and retention. GENBAND puts service providers on that evolutionary path. Our products and solutions address the challenges and opportunities of migrating today's networks to VoIP and multimedia services.

If you take a closer look, you'll find that GENBAND solutions are deployed in some of the most prominent service provider networks around the world.

• Fixed
• Mobile
• Cable
• Converged
• IMS/LTE

How do I order products? Where do I sign up for training? Who should I talk to? Are you a former Nortel CVAS customer who has questions about this recent acquisition by GENBAND? GENBAND has prepared a list of Frequently Asked Questions to help you find answers. If you have more questions, feel free to contact us at 1-866-GENBAND or contactgb@genband.com.

Carriers and MSO’s are looking for ways to accelerate time-to-market and time-to-revenue for their new commercial offerings. Savvy carriers seek to minimize both risk and subscriber churn in a multi-technology, multi-vendor network operational environment. At the same time, carriers must extend the useful life of existing networks while reducing OPEX and increasing their bottom-line ROI.

Those are tall orders. But carriers and MSOs are reaching their goals … by calling on GENBAND for proven, comprehensive Professional Service solutions.

GENBAND now offers the industry’s broadest VoIP Professional Services portfolio for carriers and MSOs, leveraging unique skills, tools and patented software. We offer market-leading experience in VoIP, commercial FMC, and across network generations, technologies and vendors. Our Professional Services deliver first-class services for network planning, deployment, operation, optimization, technical support, emergency recovery and software updates.

The GENBAND Professional Services organization now has:

• More than 123 million VoIP ports deployed
• More than 36 million lines migrated from 14 switch vendors
• Hundreds of NGN, VoIP and IMS specialists worldwide
• 30 million-plus lines on GENBAND Access Care service
• 2,500 switches on Product and Services Provisioning support
• 6,000 elements receiving automatic software updates each month
• Proven emergency recovery: 14 minutes to ID recovery action 80%+ of the time
• CSAT (Q42009 Results) of 90%+ in all Problem Resolution categories

Our Professional Services portfolio now includes GENBANDCare™, a comprehensive technical software and hardware support suite, and Network Implementation Services including Plan and Deploy Services as well as Advanced Services.

GENBANDCare best-in-class technical support delivers 24x7x365 support for all our solutions, software subscription and updates, hardware repair, managed spares and a disaster help desk. GENBANDCare is designed to ensure optimum network uptime, reliable revenue flows for the carrier and world-class customer support.

GENBAND Network Implementation services include network design and planning, database engineering, integration and testing, line and feature migration, project management, operational assistance and software upgrades. Carriers trust GENBAND to improve in-service performance and to realize faster, less risky deployments.

Our Advanced Network Implementation Services also includes product and service provisioning, audit and optimization solutions, Service Assurance, Revenue Assurance, an on-line performance portal and robust customization capabilities. Customers can use Advanced services to streamline multimedia launches, improve network performance, reduce costs and improve customer satisfaction and retention.

It may be tempting to consider third-party services or to handle some requirements using manual processes. But GENBAND’s patented software and tools can migrate lines and features faster and with better accuracy and quality, while optimizing both network performance and bottom-line business results. Hundreds of wireless and wireline service providers worldwide have chosen GENBAND services to migrate their network to IP in NGN and IMS context.

For technical support inquires, call 866-GENBAND to reach the applicable customer support center. For Nortel CVAS branded products you can reach technical support online here and GENBAND branded products, here.

GENBAND now has a worldwide network of sales and service offices to better serve you. Click here to find an office near you.

GENBAND strives to educate its service providers, system integrators, and end users with detailed hands-on, leader-led training providing the skills necessary to install, administer and provision the network elements within various GENBAND products and solutions.

Training Options
The majority of courses are taught at the GENBAND Training Centers around the world. GENBAND also offers a variety of other customized training solutions to meet the needs of its students, including e-Learning, on-the-job training, web sessions, and special training events.

Training for Nortel Branded Products
Product Training for Nortel branded devices can be ordered from the Nortel training website at: http://www.nortel.com/training.

Training for GENBAND Branded Products
Product Training for GENBAND branded devices can be ordered from the GENBAND website at: http://www.genband.com/Home/Services/Training-Course-Registration.aspx

Contact Information
GENBAND Knowledge Services
3605 E. Plano Pkwy
Plano, Texas 75074 USA
Phone: 1.972.461.4134
E-mail: training@genband.com

Visit GENBAND at one of the conferences listed below.

Femtocells World Summit 2010
London
June 22 - 24, 2010

SCTE Cable-Tec Expo
New Orleans, LA Ernest N. Morial Convention Center
Booth# 2133
October 20 - 22, 2010

You can learn more about future GENBAND events here.

GENBAND has grown as a company over the last 5 years at an astonishing rate. Read our company fact sheet to find out more.

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